FAQs

  1. How can I place an order? To place an order, simply browse our product catalog, select the item(s) you wish to purchase, and add them to your cart. Proceed to the checkout process, where you will provide your shipping and payment information. Once the order is successfully placed, you will receive an order confirmation via email.

  2. What payment methods do you accept? We accept various payment methods, including major credit cards (Visa, Mastercard, American Express), PayPal, and other secure online payment options. Choose the payment method that is most convenient for you during the checkout process.

  3. What are your shipping options? Currently, we offer economy and standard shipping. Our economy shipping option takes about 5 to 10 business days. Our standard shipping option takes about 3 to 8 business days. The available shipping methods and their associated costs will be displayed during the checkout process.

  4. Do you offer international shipping? Currently, we do not offer international shipping, we only ship to the US. 

  5. What is your return policy? We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return the item(s) within 14 days from the date of purchase, provided they are in unused condition and in their original packaging. To get started with processing a refund, please send a message through our Contact Us page. 

  6. Are the products covered by a warranty? Yes, most of our products come with a manufacturer's warranty. The duration and terms of the warranty may vary depending on the product. If you have any questions or need assistance with warranty claims, visit our Contact Us page Responses take about 1-3 business days.

  7. How can I track my order? Once your order is shipped, we will provide you with a tracking number and instructions on how to track your package. You can typically track your order directly on our website or through the shipping carrier's website using the provided tracking number.

  8. What if I have a question or need further assistance? We are here to help! If you have any questions, or concerns, or need further assistance, you can reach our customer service by sending a message through our Contact Us page. We strive to provide prompt and helpful support to ensure your shopping experience is smooth and enjoyable.